We want you to feel confident shopping with Hella Bella Fashion. If you are not satisfied with your purchase, you can request a return or refund within 7–10 days of receiving your order.
Eligibility
- Items must be unused, unwashed, and in original condition.
- Tags and packaging must be intact.
- Sale items, gift cards, and custom-made pieces are non-returnable.
Return & Refund Process
- Email us at hellabellafashion@yahoo.com or call +1 604-724-6397 within 7–10 days of delivery.
- Our team will review your request and provide the return address.
- Return shipping costs are the customer’s responsibility unless the item is defective.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours with photos for quick resolution.
Refund Timeline
- Approved refunds will be processed to your original payment method.
- Please allow 7–10 business days for the refund to reflect.
- Shipping fees are non-refundable.
